Creepy robotic telemarketer is actually remote-controlled by humans

Posted by Artie Phelan on Saturday, June 1, 2024

A creepy telemarketer who made waves last week for her uncanny ability to dodge questions about her humanity (or lack thereof), is a robot after all — but what's going on behind the scenes is even weirder. The caller in question is Samantha West, a robotic telemarketer employed by Premier Health Plans, Inc., a Ft. Lauderdale-based health insurance company. It turns out that there's a real person pulling her strings like a puppet. Actually, a more apt comparison might be an internet soundboard, or a remote-controlled car. That's according to Time, which managed to get in touch with the owners of the company who use West to chase down potential sales leads.

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